Testimonials

Thank you for completing the job so swiftly and successfully.
G Waller, Accountants &Auditors - Malvern, Worcestershire

Dear AMB Glass
Please find enclosed cheque as payment for windows fitted. We would also like to pass on our thanks to yourselves for the prompt and professional service we received. We were delighted to return to home to new windows (in one day and no mess to clean up!). We shall certainly be recommending you to our friends and work colleagues.
Kate & Martin May - Severn Stoke, Worcestershire
Dear Mr Bradford
I would like to place on record my appreciation for the efficiency of measuring and replacing my windows. It was an experience I was not looking forward to, but thanks to the friendly and helpful service I received my life was hardly disrupted.
Please pass on to Mr Paul Rowberry my thanks; it was a pleasure meeting him.
E F Hodnett - Fernhill Heath, Worcester
Dear Sir
Please find enclosed cheque for order number 123456.
Windows look lovely. All staff were extremely pleasant during the whole fitting and a credit to your company.
Marie Howarth - Malvern, Worcestershire.

Dear Allan
Please find enclosed outstanding balance for the UPVC D/G Windows supplied and fitted by your Company. Thank you for your attention and quality fittings. Already I have received favourable comments regarding their appearance.
David Davies - Hereford
Dear Allan
Many thanks to the team - in particular to "Raff" who maintained a happy disposition and good customer rapport throughout. I am delighted with the end result. Thanks again for your persistence.
Cargyll - Malvern, Worcestershire
Dear Allan
Just a short note to acknowledge the way your installers carried out the recent window replacements. The job seemed to go very smoothly and importantly the guys respected that they were working in a busy office with phones ringing etc. and managed to carry out the work without disrupting our day's business. Please pass on my thanks to them.
Keith CV Davis, Midlands Communications Co Ltd - Upton upon Severn, Worcestershire
Many thanks, we are very pleased with the windows.
Jane Hill - Winchenford, Worcestershire
We are delighted with doors and windows.
Mrs B Smith - Stockton on Teme, Worcestershire
Dear Allan
Payment enclosed - many thanks for a lovely job, again it looks super.
Maureen - Malvern, Worcestershire
Dear Everyone
Just a quick note to thank you for your professional and friendly response to our shop front window being broken.
It was nice to have a company do what they said they were going to do when they said they were going to do it!
From answering the phone to all the guys who came to the shop it was a pleasure to meet such a friendly bunch.
Thank you again.
Kay Clements, La Maison de Malvern - Malvern, Worcestershire

Results of a customer survey:

How would you score?
Very Poor
Poor
Below Average
Adequate
Above Average
Good
Very Good
Excellent
The efficiency of office staff?
.
 .. . . . . .
Yes
The punctuality of surveyor? . . . . . . .
Yes
The helpfulness of surveyor? .. ... . . . . .
Yes
Any updates on progress of enquiry? . .. . . . . .
N/A
The clarity of your quotation? . .. . . . .
Yes
The punctuality of the installers? . .. . . . . .
Yes
The sensible parking of the vehicles? . .. . . . . .
Yes
The presentation of the installers? . .. . . . . .
Yes
Your confidence in their abilities? . .. . . . . .
Yes
The tidiness of the installers? . .. . . . . .
Yes
The use of dust sheets under the area? .. .. . . . . .
N/A
The helpfulness of the installers? .. .. . . . . .
Yes
The quality of the work done? .. .. . . . . .
Yes
The cleaning of the frames and glass? . . . . . . .
Yes
The overall standard of installation? . . . . . . .
Yes
The making good of brick/plaster work? . . . . . . .
N/A
The removal of any rubbish? . . . . . . .
N/A
Our company to your friends? . . . . . . .

D M Green - Malvern, Worcestershire